PRIVACY POLICY FOR WEBSITE
www.shawnatyler.com
Effective Date: 13th October 2023
This privacy policy (hereinafter "Privacy Policy") deals with the protection of your privacy while you use our website, referred to as "the website," located at shawntyler.com. The website is owned and operated by Dr Shawna Tyler (CBN 713886505BC0001) (doing business as Shawna Tyler Chiropractic) (hereinafter "we" or "us").
We are committed to protecting your privacy while you use the website. We take your privacy seriously, so we urge you to read this policy carefully because it contains important information about:
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Who we are
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How and why we collect, store, use, and share personal information
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Your rights regarding your personal information
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How to contact us and supervisory authorities in case of a complaint
(1) INTERPRETATION
(a) In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation apply:
(I) Words referring to one gender include every other gender.
(II) Words referring to a singular number include the plural, and words referring to a plural include the singular.
(III) Words referring to a person or persons include companies, firms, corporations, organizations, and vice versa.
(IV) Headings and titles are included for convenience only and shall not affect the interpretation of this Privacy Policy.
(V) Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
(VI) Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
(2) WHO WE ARE
(a) Dr Shawna Tyler (doing business as Shawna Tyler Chiropractic) owns this website. We collect, use, and are responsible for certain personal information about you. We are regulated under Canadian privacy laws and may also be subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).
(3) THE INFORMATION WE COLLECT AND USE, HOW WE COLLECT IT, AND WHY WE COLLECT IT
(a) We collect personal information in various ways when you use our website.
(b) We use your personal information to enhance your experience with our website.
(c) This section provides further information about the information we collect, how we collect it, and the purposes for which we collect it.
Personal information you provide to us
(I) We collect the following personal information that you provide to us: Business Name, Full Name, Email Address, Business Address, Credit Card Details.
(II) We collect this information when you register for an account, make purchases, sign up on our website, or enter competitions and giveaways.
(III) We collect this information for purposes such as delivering content, providing information, and setting up accounts for program members.
Cookies and similar technologies
(I) A cookie is a small text file placed on your computer or electronic device when you access our website. We use these cookies and/or similar technologies on this website.
(II) For example, we may use cookies to monitor and/or collect information about website visitors, purchases, and the length of visits.
(III) This information helps us build a profile of our users. Some of this information may be aggregated or statistical, making individual identification impossible.
(IV) Please note that in some cases, third parties may own and control the cookies or similar technologies used on our website.
(V) On your first visit to our website, we will ask for your consent to use cookies. You can opt-out at any time or set your browser not to accept cookies. However, this may affect the functionality of some website features.
(VI) For more information on cookies, visit www.priv.gc.ca/en/privacy-topics/cookies.
(4) WHETHER YOU HAVE TO PROVIDE PERSONAL INFORMATION, AND IF SO, WHY
(a) While you can choose not to provide personal information, not doing so may affect the functionality of some features on our website.
(5) MARKETING
(a) We may send you information about products, services, offers, competitions, and our business through various channels. We will ask for your consent before sending marketing messages.
(6) INFORMATION YOU RELEASE
(a) If you publish or submit personal information in publicly accessible sections of the website, you are solely responsible for the release of that information. We are not liable or responsible for the release of such personal information.
(7) EMAIL OPT IN/OUT
(a) If you receive an email from us and prefer not to receive future correspondence, follow the instructions in the email to opt-out. You can also contact us to opt-out. We will make reasonable efforts to comply with your requests.
(8) COMBINING INFORMATION
(a) We may combine, link, or aggregate some of your information to better understand your requirements, improve the website, or fulfill business or administration needs.
(b) Aggregated information may be shared with third parties.
(9) WHO YOUR INFORMATION MAY BE SHARED WITH
(a) We may share your information with law enforcement agencies to prevent unlawful activity.
(b) Personal information may be provided to third-party service providers for various purposes, such as data analysis, order fulfillment, and website hosting.
(c) We may share personal information with third-party service providers who adhere to our privacy standards.
(d) Your personal information may be shared with third parties to protect our rights, property, safety, or as required by law.
(e) We do not knowingly share your personal information with third parties other than as outlined in this Privacy Policy.
(f) You will be notified if your personal information might be provided to a third party in a manner different from this Privacy Policy, and you can request not to share that information.
(g) We commit not to spam you or sell/rent your personal information.
(10) RELATED ENTITIES
(a) We may share your personal information with parent companies, subsidiary companies, affiliates, or trusted related entities, but only if they agree to our privacy standards.
(11) HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
(a) We will retain your personal information for the following periods:
- Name, email, and card details will be kept as long as you are a member to identify your account.
- Delivery address will be kept for 12 months after delivery for archive purposes.
(b) Personal information will be kept for no longer than necessary for the purposes described in this Privacy Policy.
(12) REASONS WE CAN COLLECT AND USE YOUR PERSONAL INFORMATION
(a) We rely on the following lawful bases for collecting and using your personal information:
- Legal obligation: Processing is necessary for compliance with the law.
- Vital interests: Processing is necessary to protect someone's life.
- Public task: Processing is necessary for performing a task in the public interest or for official functions.
(13) MERGER, RESTRUCTURE, OR SALE OF OUR BUSINESS
(a) In the event of a merger, restructure, or sale of our business, your personal information may be transferred as part of that process.
(14) KEEPING YOUR INFORMATION SECURE
(a) By using the website, you agree to the terms of this Privacy Policy. While we implement security measures, no internet transmission or electronic storage is entirely secure. We do not guarantee the security of information transmitted to us, and you do so at your own risk.
(b) We have security measures in place to prevent accidental loss and unauthorized access. Access to personal information is limited to those with a genuine business need and subject to confidentiality obligations.
(c) We use technological and organizational measures to keep your information secure.
(d) Procedures are in place to address suspected data security breaches, and we will notify you and regulators as required.
(e) While we use reasonable efforts to secure your personal data, the internet is not entirely secure. If you have concerns, please contact us.
(15) TRANSFERS OF YOUR INFORMATION TO OTHER JURISDICTIONS
(a) Our business is based in Canada.
(b) Information collected may be shared with organizations inside and outside Canada, with your consent when necessary.
(c) Canada has strict data protection laws, and we ensure relevant protections for such transfers.
(d) Your information may be handled in countries such as the United States, the Philippines, the United Kingdom, Ireland, and others. Storage may be in cloud storage accessible from various countries via the internet.
(e) Transfers outside Canada will be undertaken with relevant protections, such as contractual agreements or other recognized data transfer mechanisms.
(16) ACCESSING, UPDATING, AND CORRECTING YOUR PERSONAL INFORMATION
(a) We are committed to ensuring that your personal information is accurate and up to date.
(b) We will take reasonable steps to erase or rectify inaccurate personal information.
(c) You have the right to request access to your personal information.
(d) You can request updates or corrections to your personal information by contacting us.
(17) GOVERNING LAW
This Privacy Policy is subject to the laws of Ontario, Canada, and each party submits to the jurisdiction of the courts of Ontario, Canada.
(18) HOW TO COMPLAIN
(a) If you have a complaint about how we handle your personal information, follow our complaints handling procedure:
(I) Forward complaints to our complaints officer for review, aiming to respond within 7 days.
(II) If necessary, the complaint may be referred to another section within our organization for consideration.
(III) If we accept fault, we will propose a resolution. If not, we will inform you of our position.
(IV) The entire process aims to be completed within 21 days.
(b) All complaints should be provided in writing via email or regular mail using the contact details at the end of this Privacy Policy.
(c) If you are not satisfied with our response, you may refer your complaint to the relevant external dispute resolution organization or supervisory authority.
(19) CHANGES TO THE PRIVACY POLICY
(a) This Privacy Policy was last updated on 13th October 2023.
(b) We may change this Privacy Policy; please check it occasionally for the most recent version. We will attempt to notify users of changes by email.
(20) CONTACT US
(a) If you have questions about this Privacy Policy or the information we hold about you, contact us at:
- Email: drshawnatyler@gmail.com
(b) Our data protection officer is Dr Shawna Tyler.